Digital Transformation for Small and Medium Businesses

Experts in Digital Transformation

Cloud Brokerage Services for developing CRM and multi-cloud strategies

Data Analytics development for a data driven organization

AI for customer engagement and opportunity discovery

Best practices and ROI analysis of your current solutions

Companies understand the need to put technology to work to transform their businesses for the future:

72% of decision makers say that keeping pace with enhanced technology capabilities significantly improves business outcomes. Adoption of AI, data, and CRM cloud-based business solutions continue to rise rapidly across all business solution categories.

Flexibility, cost, speed and ease of deployment are key drivers, and for those with limited resources, the cloud is the only avenue to deploy these kinds of solutions that are now needed to stay competitive.

Which solutions best meet your business needs? That’s where we can help!

We provide solution architecture consulting services for medium and larger companies. Although we consider ourselves a technology company our focus is on designing solutions for digital business initiatives and the organizational requirements needed to support them. Solution Architecture, business case development, project planning, and vendor selection are our core competencies. We also can help you improve your ROI on your current technology solutions. CRM, data integration, analytics, AI sales and customer solutions are our vertical specialties.

Cloud-CRM solutions

Matching your business requirements to the right CRM solution or optimizing your current CRM capability.

Specializing in designing cloud solutions built on leading platforms such as Salesforce, SalesforceIQ, AWS, and Microsoft Dynamics:

We design and plan CRM and associated cloud services that
…optimize process, like sales and marketing, and enhances analytics capabilities
… and community and collaboration platforms
… including solutions with built-in mobile capabilities
…with a focus on adoption and support by your staffCloud

Growing revenues and attracting new customers are the top two business priorities, but many companies lack the time, money or appetite to invest in software that either has too much functionality that they don’t need or does not have enough of what they do need. Consequently, many organizations still cobble together spreadsheets, contact managers, email and other disconnected apps to manage customer activities. CRM applications are changing that scenario

Findings from: SMB Group’s 2017 Top 10 SMB Technology Trends

Data Driven organizations

Companies that focus on leveraging their data asset significantly outperform their competition.

We work with you to define key performance objectives…
…integrate multiple data sources to measure and forecast performance
…creation of an analytics and visualization platform
…development of analytic models that generate opportunities

AI: the future is now

AI and machine learning are enabling applications to learn, change and predict patterns as they are exposed to new data. AI is now built into many platforms and are providing real-time feedback and advice to companies and also directly engaging with customers on a routine basis.

We identify AI opportunities in solutions such as CRM, customer engagement, etc.
…making sure AI is part of your customer relationship landscape
…optimize the use of existing integrated and stand-alone AI tools